Online reviews are important for a business because it helps with the online reputation and it can help new customers decide if they want to purchase from the business. Many buyers look at the star rating and reviews of a business before they buy from them.
Pier 1 online Overview
Pier 1 is one of the most popular home decor stores around, and their online presence is just as strong. People love shopping at Pier 1 for all sorts of reasons: the great prices, the unique selection, the easy checkout process, and more. Even with so many online home decor stores around, Pier 1 is still a top contender in the industry. Online reviews for pier 1 are great and this proves their exceptional service and quality. Pier 1 is found in the top of online review sites for a reason: their exceptional quality and service. If you’re looking for some new, stylish, and affordable home decor, Pier 1 is a great place to start. With a huge inventory and great prices, you’re sure to find something you love.
Pros for pier 1 online
Pros
- Unique, eclectic inventory
- stylish, on-trend items
- affordable prices
- easy checkout process
- lots of customer reviews and feedback online
Cons
- No warranty policy guidelines
- No online chat support
- may not have what you’re looking for in stock
- not always the cheapest option available
- some customer reviews say customer service can be lacking
- Some items may arrive damaged or flawed.
What makes this store good?
The store has a good selection of products and items that you can buy. The prices are also reasonable and affordable for most customers. Since they have been around for such a long time, the company has built up quite a reputation making it one of the best choices to make when looking for home decor products online.
They offer discounts and special offers and for first time customers, they can get up to 50% off. You can also earn cash back and gift cards when you shop at the store and make your purchases using a Dosh promo code. The company offers a 100% satisfaction guarantee and makes returns easy for customers.
They offer a Lots of offline stores which makes it convenient to pick up your purchase after you buy it online. You can also order a free catalog from their website. You can also choose to earn free Pier 1 rewards and get exclusive coupons and discounts.
Pricing
The price of item is as follows
- Beds starting with $199
- Chairs starting with $99
- Cushions starting with $22
- Coffee tables starting with $99
- Sofas starting with $179
- Floor lamps starting with $99
- Table lamps starting with $39
- Wall art starting with $29
Website ease of use
The website is easy to navigate and find what you need. You can search by keyword or browse through the different categories. Once you have found what you are looking for, you can add it to your shopping cart and checkout easily. The website also offers a lot of information on the products including dimensions, colors, materials, and customer reviews. Pricing and website ease of use are the only two cons that this company has. Overall, they are a good company with excellent customer service and quality products. You can’t go wrong shopping at Pier 1 online.
Customer service reviews
The company has mixed reviews when it comes to customer service. Some customers say that the staff is helpful and knowledgeable about the products, while others say that they were not satisfied with the help they received. There are also complaints about damaged items being delivered and not being able to get in touch with customer service to resolve the issue.
Value for money
The company offers good value for money. You can find stylish, unique items at affordable prices. They also have a lot of discounts and special offers available. However, they are not always the cheapest option available.
Delivery
The company offers free shipping on orders over $49 and a 100% satisfaction guarantee. Returns are easy and free if you are not 100% satisfied. If the item arrives damaged or flawed, you will need to call customer service in order to receive a replacement or return it for a refund.
Your order will usually arrive within 7-10 business days in most cases. If you are not in a hurry to receive your purchase, this is definitely the company you should shop with. However, if you need your items quickly, it may be better to choose another one of our Pier 1 alternatives. Delivery is the only con with this company.
FAQS
Where does pier one get their products?
Most of the products on Pier 1’s website are made by different manufacturers all over the world. They have a wide variety of items available, so it is not possible to list every single country where the products are made.
Who owns Pier one now?
Pier 1 is owned by Bain Capital, a leading global investment firm. It was formerly owned by Neiman Marcus group until 2006 when it was acquired and taken private.
What age do they target?
The company targets every customer who needs decorative furniture and home decor items for their home or office. Officially, there is no minimum or maximum age requirement, but most of the products are geared towards adults.
What is Pier 1’s return policy?
If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it for another item. The item must be returned within 90 days of the purchase date and be in the same condition as when it was originally shipped. You will be responsible for return shipping costs.
The Bottom Line
This store offers a wide selection of items and it has been around for such a long time, so you know they are good at what they do. The website is easy to navigate and there is a lot of information available on each item. However, they have mixed reviews when it comes to customer service and some items arrive damaged. If you can get past these minor issues, this is a great company and we definitely recommend checking them out before buying anywhere else.
